Privacy Policy

Last updated: 01/04/2026

1. Introduction

World Name Days ("World Name Days", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose and otherwise handle personal information when you visit or use www.worldnamedays.com and any related pages, features, content, products or services made available through the website (collectively, the "Website").

This Privacy Policy applies to personal information we collect:

  • on or through the Website
  • in email, text and other electronic communications between you and us through the Website
  • when you create an account, submit information, request services, sign up for reminders, contact us, or otherwise interact with us online.

This Privacy Policy does not apply to information collected:

  • offline, except where we specifically state otherwise
  • through websites, services or applications operated by third parties, even if they are linked from our Website.

Please read this Privacy Policy carefully. By using the Website, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

World Name Days is based in Victoria, Australia and the Website is intended for use by users worldwide.

Depending on the circumstances, your personal information may be handled in accordance with applicable laws in Australia and, where relevant, laws in other countries.

The Australian Privacy Act generally applies to Australian Government agencies and organisations with annual turnover above $3 million, as well as some other organisations, and APP entities must have a clearly expressed and up-to-date privacy policy.

3. The Kinds of Information We Collect

We may collect personal information and other information about you, including:

  • your name
  • your email address
  • your phone number, if you provide it
  • your postal or delivery address, if relevant
  • account login details
  • dates, calendar entries, reminder preferences, recipient details and related information you enter into the Website
  • communications you send to us, including support requests, enquiries and feedback
  • payment and transaction details, where paid features or services are offered
  • information about your use of the Website, device, browser, IP address, approximate location, pages viewed, time spent on pages, referring URLs and similar usage data
  • cookie, analytics and tracking information
  • any other information you choose to provide to us.

We may also collect information that does not directly identify you, such as aggregated or de-identified usage information.

4. How We Collect Information

We may collect information:

  • directly from you when you provide it to us
  • automatically when you use the Website
  • from third parties who provide services to us, where lawful and appropriate.

Information you provide directly

You may provide information to us when you:

  • create an account
  • fill in forms on the Website
  • sign up for reminders, notifications, newsletters or updates
  • purchase a subscription, feature or service
  • contact us by email or through the Website
  • submit feedback, support requests or other communications
  • enter name day, calendar, gifting or recipient information into the Website.

Information collected automatically

As you navigate and interact with the Website, we may automatically collect certain information about your device, browsing actions and patterns, including:

  • IP address
  • browser type and version
  • operating system
  • device identifiers
  • pages visited
  • date and time of access
  • referring and exit pages
  • clickstream data
  • approximate location data inferred from IP address
  • cookie and analytics data.

This information helps us understand usage, improve functionality, personalise user experience, maintain security, and operate the Website more effectively.

5. Cookie Categories and Similar Technologies

We may use cookies and similar technologies, including web beacons, tags, pixels, SDKs and analytics tools.

These technologies may fall into the following categories:

5.1 Essential cookies

These are necessary for the Website to function properly. They may support features such as account login, security, session management, payment processing, fraud prevention and website stability.

5.2 Functional cookies

These help remember your preferences and improve your experience, such as language preferences, saved settings and certain personalised features.

5.3 Analytics and performance cookies

These help us understand how users interact with the Website, such as which pages are visited, how long users stay, what features are used, and whether there are performance issues or errors.

5.4 Marketing and advertising cookies

These may be used to measure the effectiveness of campaigns, deliver more relevant advertising, or understand whether you have interacted with a communication, promotion or third-party advertisement.

5.5 Third-party technologies

Some cookies and similar technologies may be placed by third parties that provide services to us, such as analytics providers, payment providers, marketing platforms, email service providers or embedded content providers.

You can usually control cookies through your browser settings and, where implemented, through our cookie banner or cookie settings tool. Disabling some cookies may affect the functionality of the Website.

The OAIC has specifically warned that tracking pixels and similar tools can trigger privacy obligations, including around notice, consent and direct marketing, and organisations should conduct ongoing reviews of those technologies.

6. How We Use Your Information

We may use the information we collect for purposes including:

  • providing, operating and maintaining the Website
  • creating and managing your account
  • providing reminders, notifications, calendar features and related services
  • processing transactions and providing paid services or subscriptions
  • communicating with you about your account, reminders, purchases, updates or support requests
  • sending service-related notices
  • responding to your enquiries and feedback
  • improving the Website, content, services and user experience
  • understanding user behaviour and usage patterns
  • protecting the security and integrity of the Website
  • detecting, preventing and investigating fraud, misuse or unlawful activity
  • complying with legal and regulatory obligations
  • enforcing our Terms and Conditions
  • sending marketing communications where permitted by law or where you have consented.

Under APP 7, an organisation must not use or disclose personal information for direct marketing unless an exception applies, and individuals must be given a simple way to opt out where required.

7. Marketing and Reminder Consent

World Name Days may offer reminder emails, account alerts, newsletters, promotional emails, product updates, gift suggestions, event communications, calendar notices and similar communications.

By providing your contact details and choosing to receive these communications, you consent to us using your information to send you the types of communications you selected, subject to applicable law.

7.1 Service communications

We may send you service-related or transactional communications without separate marketing consent where those communications are necessary to provide the Website or services you have requested. This may include:

  • account verification emails
  • password reset emails
  • reminder confirmations
  • subscription or billing notices
  • service updates
  • technical or administrative notices.

7.2 Marketing communications

Where required by law, we will only send marketing communications with your consent or another lawful basis. Marketing communications may include:

  • promotional offers
  • product and feature updates
  • gift suggestions
  • newsletters
  • special campaigns
  • partner or affiliate promotions, where applicable.

7.3 Reminder communications

Where you sign up for reminder functionality, calendar alerts, occasion prompts or similar services, you consent to us sending those reminder-related communications using the contact details you provide and based on the dates, names, preferences and settings you enter into the Website.

7.4 Opting out

You may opt out of marketing communications at any time by:

  • clicking the unsubscribe link in the communication, where available
  • adjusting your account preferences, where available, or
  • contacting us at enquiries@worldnamedays.com.

Opting out of marketing communications does not stop service-related communications that are necessary to provide your account, purchases, reminders or requested services.

8. Disclosure of Your Information

We may disclose your personal information to:

  • our related entities, affiliates or business partners, where relevant
  • contractors, service providers and suppliers who help us operate the Website or provide services, such as hosting providers, email providers, analytics providers, payment processors, customer support platforms and technical service providers
  • professional advisers, including lawyers, accountants and insurers
  • regulators, law enforcement agencies, courts, government bodies or other parties where required or authorised by law
  • a purchaser, successor, investor or other relevant party in connection with a merger, acquisition, restructuring, sale of assets or business transition
  • third parties where you have requested or authorised us to do so.

We may also disclose aggregated, anonymised or de-identified information that does not reasonably identify you.

APP 1 requires an APP privacy policy to set out whether personal information is likely to be disclosed to overseas recipients and, if practicable, the countries where those recipients are likely to be located.

9. Third-Party Providers We May Use

To operate the Website and provide our services, we may use third-party service providers in areas such as:

  • website hosting and cloud infrastructure
  • analytics and performance monitoring
  • payment processing
  • email delivery and customer communications
  • customer support tools
  • CRM or marketing automation platforms
  • authentication and login services
  • embedded content tools
  • advertising or conversion tracking tools
  • fraud prevention and security services.

These providers may process personal information on our behalf for the purposes described in this Privacy Policy.

Depending on the services we use from time to time, examples of these categories may include providers such as:

  • website hosting or cloud providers
  • payment platforms such as Stripe, PayPal or similar services
  • analytics providers such as Google Analytics or similar tools
  • email or marketing platforms such as Mailchimp, Brevo, ConvertKit or similar services
  • advertising or tracking platforms such as Google Ads, Meta Pixel or similar tools
  • customer support or helpdesk platforms
  • social login or identity providers.

We may change our providers from time to time without separately updating the name of every provider immediately, provided their use remains consistent with this Privacy Policy and applicable law.

10. Overseas Disclosure

Because World Name Days operates online and may use service providers located in different countries, your personal information may be stored, processed or accessed outside Australia, including in countries where privacy laws may differ from those in your country of residence.

These countries may include, depending on the providers used from time to time, countries such as:

  • Australia
  • the United States
  • member states of the European Economic Area
  • the United Kingdom
  • Singapore
  • other countries in which our service providers, partners or infrastructure providers operate.

By using the Website and providing your information, you acknowledge that your information may be transferred to and handled in countries outside your country of residence, subject to applicable legal requirements.

Where required, we will take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with applicable privacy obligations.

11. Data Security

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

You are also responsible for keeping your account credentials secure and for notifying us promptly if you believe your account or information has been compromised.

The OAIC recommends organisations have data breach preparation and response measures in place to reduce harm and respond effectively if an incident occurs.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including for:

  • providing the Website and our services
  • maintaining your account
  • sending reminders and notifications you request
  • complying with legal, tax, accounting and regulatory obligations
  • resolving disputes
  • enforcing our agreements.

When personal information is no longer reasonably required, we will take reasonable steps to destroy it or de-identify it, unless we are required or permitted by law to retain it for longer.

13. Access and Correction

Depending on the laws that apply to you, you may have rights to request access to personal information we hold about you and to request correction of inaccurate, incomplete or out-of-date information.

If you would like to request access to or correction of your personal information, please contact us at enquiries@worldnamedays.com.

APP 1 requires a privacy policy to explain how an individual may access and seek correction of personal information, and how they may complain about a privacy issue.

14. Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below and provide as much detail as possible.

We will consider your complaint and respond within a reasonable time.

Where the Australian Privacy Act applies, individuals may also have the right to complain to the Office of the Australian Information Commissioner if they are not satisfied with the outcome. The OAIC provides guidance for organisations on APP privacy policies and complaint handling expectations.

15. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, products or services.

We do not control those third parties and are not responsible for their privacy practices, content or policies. We encourage you to read the privacy policies of any third-party websites or services you access.

16. Children

The Website is not directed to children who are not legally able to use the Website under applicable law without parental or guardian involvement.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided us with personal information inappropriately, please contact us at enquiries@worldnamedays.com and we will take reasonable steps to investigate and, where appropriate, delete that information.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the updated version will take effect when published unless otherwise stated. If we make material changes, we may also provide notice by email, through the Website, or by other appropriate means.

You should review this Privacy Policy periodically to stay informed about how we handle your information.

18. Contact Us

If you have any questions, comments, requests or complaints about this Privacy Policy or our privacy practices, please contact us at:

World Name Days
Email:
enquiries@worldnamedays.com